Solution · Custom AI Chat

Replace Intercom & Drift with AI you own

Intercom and Drift charge per seat and lock your conversation data in their platform. A custom AI assistant on your cloud costs less at scale, answers better from your docs, and keeps every interaction under your control.

Talk to an Expert

Algofy builds custom AI chat assistants that match or exceed Intercom and Drift capabilities — live chat, knowledge base Q&A, lead capture, and CRM handoff — deployed on AWS or Google Cloud. You own the code, the data, and the model. No annual renewals tied to seat counts.

AWS Partner Program
AWS Partner Program Benefits

As an official AWS Partner and North American distributor, we extend partner-only advantages to qualified customers.

  • Free POC for selected projectsQualified engagements can receive a proof-of-concept built at no charge when you partner with us on AWS — we invest upfront so you validate before you commit.
  • Access to AWS partner fundsWe tap AWS partner funding programs and credits to offset migration, modernization, and AI workload costs that direct customers cannot access on their own.
  • Official AWS distributor · North AmericaAlgofy is an authorized AWS distributor in North America, enabling discounted AWS resources and consolidated billing support for enterprise teams.
  • Discounted AWS resourcesBeyond standard pay-as-you-go pricing, eligible customers receive partner-level discounts on AWS consumption through our distributor relationship.
Why Algofy

Built for enterprise outcomes

Eliminate per-seat costs

Custom AI chat runs on your cloud account with predictable infrastructure costs — not escalating per-agent or per-conversation SaaS fees.

Better answers from your docs

RAG-powered responses grounded in your product documentation, help articles, and internal knowledge — not generic chatbot scripts.

Complete data ownership

Every conversation, lead capture, and analytics event stays in your database. No vendor lock-in, no data export negotiations.

Deep CRM integration

Native connections to HubSpot, Salesforce, and your helpdesk that route qualified leads and support tickets automatically.

How it works

Our proven process

Requirements & migration plan

Map current Intercom/Drift workflows, conversation flows, integrations, and data export requirements for a seamless transition.

Knowledge base setup

Ingest help docs, FAQs, product guides, and historical conversations into a RAG-powered knowledge base for accurate AI responses.

Chat application build

Develop the chat widget, admin dashboard, conversation routing, and lead capture forms with your brand styling and UX requirements.

Integration & testing

Connect CRM, helpdesk, and analytics tools. Test conversation quality, escalation paths, and lead routing with your support and sales teams.

Cutover & decommission

Deploy to production, migrate historical data, train teams on the new system, and decommission Intercom/Drift subscriptions.

Deliverables

What you receive

Custom AI chat application

Knowledge base & RAG pipeline

CRM & helpdesk integrations

Admin dashboard & analytics

Migration plan & decommission checklist

FAQ

Common questions

How much can we save by replacing Intercom or Drift?

Enterprise Intercom plans often cost $10,000–$50,000+ annually. A custom AI chat on your cloud typically runs $500–$2,000/month in infrastructure — with no per-seat escalation as your team grows.

Will the custom chat match Intercom feature-for-feature?

We match the features you actually use — live chat, knowledge base Q&A, lead capture, routing, and CRM sync. Custom AI often exceeds SaaS chatbots on answer quality because it is trained specifically on your documentation.

Can we migrate our existing conversation history?

Yes. We export conversation data from Intercom or Drift APIs, archive it in your database, and optionally use historical conversations to improve AI response quality through fine-tuning or retrieval.

Ready to get started?

Talk with our AWS and Google Cloud partner team about your replace intercom/drift goals. Qualified AWS engagements may include a free POC, partner funding, and discounted resources.

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